Although at first Mail in the Canary Islands denied the greatest, the reality is that the complaints, the increase in complaints and even a parliamentary question by the CC deputy Cristina Valido, has meant that in the headquarters of this public entity alarms have gone off due to the chaos of the service in the south of Tenerife. And, more specifically, in Arona, Adeje and Granadilla de Abona.
With thousands of packages, official notifications and undelivered letters, a situation documented in images published by this newspaper, the national management of the public company sent two of its directors last week to see first-hand the most affected areas of the region. .
Specifically, and as explained by sources from the organization, there were two people who traveled to Tenerife: Francisco Javier Berbel Silva, deputy director of Distribution at the national level, responsible for the distribution units in Spain, and Lorena Jiménez León, belonging to the same department and subordinate to the first. Above them is Pilar Caballero Baeza, who is the managing director of the Postal and Parcel Business Unit.
The cited sources indicated that the trip occurs “with the objective of knowing first-hand the situation of the delivery units and checking whether the processes are being carried out appropriately.”
Both were in the South on November 15 and, during their transfer, they went to the distribution units of Playa de las Américas (responsible for the entire municipality of Adeje) and Cho-Parque La Reina (Arona). There is no evidence that they were presented, however, in the San Isidro facilities, from where it is distributed to Granadilla de Abona.
The figures to which DIARIO DE AVISOS has had access indicate that, that day, there were 1,630 accumulated undelivered packages in those three municipalities. Of them, the vast majority, 1,300, in Arona.
CCOO: “We do not rule out mobilizations”
Official notifications – whether traffic fines, unpaid taxes or any other type of procedure – amounted to 5,050. Of these, 3,000 belonged to Adeje. For its part, and as for ordinary mail, the pending letters were 19,500, an immense amount.
The general secretary of the Postal Sector of FSC-CCOO Canarias, Pedro Segura, explained yesterday that “as the majority union we do not rule out mobilizations due to a situation that we consider unsustainable, since, in addition to the chaos in which the delivery units find themselves, there are several Open cases against the Production Management in the Canary Islands: from complaints to the Labor Inspection to the activation of protocols against workplace harassment. Given this, there is no other option but to apply forceful measures.”
“Unfortunately,” he added, “this may indicate that this is the model they want from Madrid, which worries us enormously,” he said.