SANTA CRUZ DE TENERIFE, Sep 8 (EUROPA PRESS) –
The president of the Cabildo de Tenerife, Pedro Martín, and the rector of the University of La Laguna (ULL), Rosa Aguilar, have signed this Wednesday a cooperation agreement for the start-up and development of the Public Innovation Laboratory of Tenerife, in an event that was also attended by the second vice president and island councilor for the Presidency, Finance and Modernization, Berta Pérez.
The agreement, which has a duration of one year, subject to extension, has a budget of 80,000 euros and initially foresees four projects related to the healthcare field, care and services for citizens and modernization plans.
The Tenerife Public Innovation Laboratory seeks to take advantage of the synergies between both institutions, the Cabildo and the ULL, as an instrument for creating public and participatory value.
Pedro Martín underlined the relevance of this initiative, “the first of these characteristics that a Canarian public administration develops and that seeks to improve the benefits it offers to the island’s citizens, facilitating access to public services in the best possible way and in a simple way “.
The president trusts that the work and the tools carried out through the Public Innovation Laboratory will reach and materialize in other administrations to “make life easier for people.”
Berta Pérez emphasized that with this Innovation Laboratory, which she described as a “forum of ideas and meeting to provide better public services, a further step is being taken in the Modernization Plan 2020-2023 that has been launched by the Cabildo, one of the objectives of this mandate due to its enormous importance in improving the relationship between the island administration and the citizens “.
For her part, the rector of the ULL remarked that “this is one more example of the close relationship with the Cabildo de Tenerife, a strategic partner with whom the objective of trying to improve the society it serves is shared.”
Rosa Aguilar also recalled that the University has a Social Innovation Laboratory “that has already begun to take its first steps and whose objectives are linked to the Public Innovation Laboratory project.”
Thus, he commented that public innovation enters fully “into the Sustainable Development Goals that the University of La Laguna has assumed as its own and that it tries to implement in all the actions it undertakes.”
THE PROJECTS
The counselor Berta Pérez, who highlighted the collaboration with the ULL in this initiative, explained that the agreement has been substantiated in four projects, which have to do with the healthcare field, care and services to citizens and modernization plans.
Thus, the first of them will improve food management in the centers of the Insular Institute of Social and Social Health Care (IASS) through a participatory dynamic with the groups involved – users and their families, kitchen and dining room staff. and directors.
The second seeks to implement a new comprehensive, multi-channel and quality citizen service model that takes into account various complementary perspectives (strategic, process, organizational, technological and regulatory).
The third project, linked to the previous one, is to establish a clear, simple and easy-to-read language in the relationship between administration and society (eliminate communication barriers and that citizens can understand, without difficulty and without the help of intermediaries , the information offered by the Cabildo).
The fourth project, related to the support to local corporations and the Office of Integral Assistance to Municipalities created by the Cabildo de Tenerife, presents a methodology for the preparation of municipal modernization plans.
In this way, it consists of preparing a methodological guide that allows the island’s municipalities to execute modernization plans, for which it will have the collaboration of La Matanza de Acentejo as a pilot town hall.
