Metrotenerife, the Cabildo’s public company that manages the island’s tram, received two awards a few days ago in different categories of the prestigious Global Light Rail Awards in the transport sector for its Heimdal project. The digital tool, developed by two departments of the entity, allows monitor infrastructure and service on the light rail to alert about possible incidents.
The recognitions went to the Project of the Year of less than 50 million euros and in the category of Improved System. Heimdal is developed by the Tenerife operator’s own team of technicians. Its objective is to optimize and monitor, in real time, the problems registered in the tram network.
Members of a Tenerife embassy collected the awards at the ceremony held in London last Wednesday. It was headed by the vice president of Metrotenerife and insular advisor of Highways, Dámaso Arteaga, who was accompanied by Teresa Benet and Jacobo Pérez, responsible for International Projects and technician of the Department of Computer Science and Systems Engineering, respectively.
The Global Light Rail are organized every year by Mainspring, a leading publisher in the railway world. They represent one of the greatest recognitions of excellence and innovation in the guided transport sector. For the third consecutive year, the management and service of the Island’s tram stand out again.
Metrotenerife prioritizes the work in R&D&I to improve the competitiveness of the tram, in addition to exporting knowledge to public transport. The areas of Computer Science and Systems Engineering and Maintenance, under the coordination of Methods technician Jacobo Pérez, have promoted Heimdal. This system represents an important evolution and improvement of the Nagios tool, which is used by most light rail services. It allows the equipment at the stops and cars to be monitored in the interval of three to five minutes to record in real time all the incidents and alarms that occur during daily service throughout the tram network.
Until now, Metrotenerife had a list of alarms organized into a classification by services. This new instrument classifies all possible alarms by maps or diagrams. Drill down from the top of the network to the details of the alert.
