Since last Wednesday, the residents of Arona cannot present any documentation to the City Council, nor process planning permits or obtain travel certificates. In the same way, the Administration staff itself does not have the capacity to give input or output to anything that reaches them online, which is practically everything, nor to make an appointment to attend to those who demand it or register documents. They can’t even clock in at their jobs.
In other words, it will be an Administration practically paralyzed until next Monday, according to internal sources familiar with the situation.
And all this because the “life preserver” for when situations of this type occur, was also damaged, which has generated a chain of failures in the operation of the Administration, affecting thousands of people.
From the Corporation, for its part, it has been explained to this newspaper that they have informed the population of the ruling through social networks, with the aim of minimizing the impact it may cause, and that it is a specific problem in which solution is being worked on. The Arona City Council has stressed that it is working in several ways to solve the problem and they ensure that, since the services are centralized, the failure of a server generates situations like this.
Sources from the competent area, Citizen Attention Service (SAC) and Citizen Participation, which reports to Councilor Rubens Delgado (PP), have acknowledged to all public employees that the problem can be resolved early next week and that due to the fall of a server caused by an electrical failure registered on Wednesday.
The unscheduled power outage would not matter if the battery systems that protect against such outages had been operating. But it was not like that, since these were also damaged, with which a minor incidence has ended up having an important dimension in what is the most populous municipality in the Region, which has more than 100,000 inhabitants.
In fact, Endesa informed DIARIO DE AVISOS that same Wednesday that there was no record of significant power cuts that had affected Arona, so this administrative stoppage occurred due to a matter that, in other circumstances, would have happened. unnoticed.
