Aena has just announced that Spanish airports, including Tenerife North, are experiencing disruptions due to a computer glitch, leading to manual service provision.
This issue is not limited to Aena but also impacts other entities such as Iberdrola, Vocento, and international companies.
As per various reports, the root cause of the problem seems to be a failed global update of a Windows security service known as CrowdStrike, and efforts are underway to resolve it.
Aena has cautioned that this situation may lead to flight delays, particularly affecting check-in procedures and passenger information services.
🔴The current scene at the departure terminal of Tenerife North Airport.
Prolonged queues of passengers for check-in due to the incident involving #aena
More details: https://t.co/jqQAVO4176 pic.twitter.com/9dVknSKiuS
— Canarian Television News (@RTVCCanarias) July 19, 2024
