The Local Police in Santa Cruz recorded a total of 91 complaints regarding users of electric scooters. This information was shared by the capital’s City Council representative, Evelyn Alonso, following an inquiry posed by the Vox group during the municipal session on January 31. Alejandro Gómez, the spokesperson for the conservative party, questioned the number of incidents logged for the 646 personal mobility vehicles (PMVs) available for hire in the area, after eight months of operation.
The mayor explained that the total number of complaints noted by the Local Police predominantly stem from improper usage by individuals. However, she highlighted that in the monthly report issued by Dott, the sole rental company still operating in the capital after Tier Mobility’s withdrawal, there have been 270 alerts raised up to last January, primarily due to scooters being parked in unsuitable locations or left standing. Additionally, 44 instances of vandalism have been documented; there were 2 accidents; and 398 fines imposed for improper parking, along with another 13 penalties for being outside the designated area.
Regarding the company’s activities over the last month, Alonso noted approximately 3,000 active users, with a total of 40,700 rides recorded. Of these, 6,500 pertained to promotions for residents, while 1,144 were linked to purchased promotions.
Furthermore, applications for the resident discount aimed at free scooter rentals totalled 3,200 individuals, of whom 1,119 have been approved. In terms of adherence to parking regulations, compliance stands at an impressive 95%. Other data shared includes the average distance covered by users on scooters, which is recorded at 1.8 kilometres, with an average journey time of 9 minutes.
