Passengers of the Tenerife tram have reported encountering unpleasant situations while travelling. Though such instances are rare due to the presence of a security service on board, the tram administration has decided to address all its users.
In a recent announcement on its official Tenerife tram account, they have highlighted the availability of intercoms within the carriages for real-time assistance. These intercoms are not only accessible in case of intimidation or feeling unsafe but also in the event of a medical emergency during your journey.
Furthermore, these intercoms are also conveniently located at various stops along the route.
Travellers, in case of an onboard incident where urgent communication 🚨 with the @tranviatenerife driver is necessary, use the intercoms available in all carriages. When at stops, make use of the SOS buttons next to the vending machines to reach PCC staff. pic.twitter.com/8RkkoVQoQw
— Tenerife Tram (@tranviatenerife) May 14, 2024