“Months without escalators working properly”. This is the complaint that numerous users of the network have been making. Santa Cruz de Tenerife interchangea situation that especially affects the elderly and people with reduced mobility, who although they have a nearby elevator, these stairs also provide relief for access to the floors of the premises.
It is not the first time that something similar has happened and in fact, a large part of the user complaints are that when they have been fixed “They have lasted two days working”. Some claim that they have filed a complaint to which they were told that they are waiting for a part to be repaired that is not located on the island.
In addition to the logical indignation, the situation has even become a source of laughter for several users, with comments such as “They are waiting for the piece that comes from Ukraine and now from Israel”, “The stairs are like the Sagrada Familia, they never end” either “ah, but did they work?”.
This is how we continued at the Santa Cruz de Tenerife bus interchange, with the escalators stopped, because there is no better maintenance and lower expense than not using them. And give them to the users who need them. pic.twitter.com/LPYJm0M8QX
— Belén Molina (@bmmz7) November 19, 2023
At the Santa Cruz interchange, more than two months with the escalators out of service. For users with reduced mobility, a martyrdom. Long-term maintenance. pic.twitter.com/O2PfjCMly0
— Angel Vicedo (@ancavito) October 31, 2023
Months without fixing the escalators at the Santa Cruz Interchange and they have the nerve to do “maintenance work” when no one has ever appeared there to fix the problem. Great management, @CabildoTenerife pic.twitter.com/NT8xOzZxJY
— Ally Souza 🇵🇸 (@iamAllySouza) September 18, 2023
Will the 4 stairs of the Santa Cruz interchange ever work at the same time?
— Joel Morales (@joelmoralesact) February 22, 2023
Will the escalators at the Santa Cruz interchange be the most well-groomed stairs in the history of humanity?
— nat (@escachadisima) January 20, 2023
The million dollar question my friend!!! @titsa is waiting for a spare part that there hasn’t been on the island since…JULY!!!! I have an email that proves it because I filed a complaint and that was the response 😡😡😡😡😡😡
— Meryl Estress (@tenganverguenza) November 8, 2023