SANTA CRUZ DE TENERIFE, Feb. 3 (EUROPE PRESS) –
The Cabildo de Tenerife, through the Institute of Social and Socio-Health Care (IASS), is working on the creation and implementation of a new virtual care model with which it wants to reinforce the information and comprehensive assistance provided to victims of gender-based violence on the Island.
As explained by the Third Vice President and Minister of Social Action, Marián Franquet, the objective is to guarantee universal accessibility to the resources of the Specialized Care Network of Tenerife, reaching those people who require specific adaptations.
“This is an initiative included in the State Pact against Gender Violence with which we want to add new mechanisms and channels that facilitate two-way communication between the Cabildo and the victims of sexist violence, taking into account the reality and the barriers to that each person faces due to various issues, related to their ability, the language or the environment in which they live,” he added.
Marián Franquet emphasized, at the same time, “the opportunity that this tool offers to obtain new information and data with which to assess and improve the assistance provided, in accordance with the queries, suggestions or evaluations sent to us by the women served through her”.
For this and as a preliminary step, the IASS will have the collaboration of the Public Innovation Laboratory of Tenerife, a project promoted by the Cabildo in collaboration with the University of La Laguna, which has been commissioned to design the prototype.
“Our purpose is to explore and analyze the existing models, as well as the parameters that must be taken into account to guarantee the universal accessibility of virtual tools and, at the same time, enhance the service provided to victims, guaranteeing in all their safety at the moment,” he said.
The functions of the Laboratory also include the planning and implementation of various actions to encourage the participation in the project of the different groups directly involved in the care service for victims of gender-based violence, as well as the families and citizenship in general.
“The best way to guarantee the effectiveness of this new communication instrument is to have the opinion of women, adolescents, girls and boys who are victims of this type of violence, but also of the professionals directly linked to the service that is provides, both within the framework of the Citizen Attention Network, and through other administrations”, Franquet stressed.
Marián Franquet stressed that the objective is “to design a virtual model that includes and takes into account the difficulties faced by certain women who are victims of sexist violence, such as foreigners with a language barrier, women with sensory or intellectual disabilities and older women. or rural.
For the execution of this first phase of the project, the Public Innovation Laboratory will have a budget of 15,000 euros.