The offices of the Citizen Service from Arona (SAC) will begin to provide service, for the first time, in the afternoonan improvement that seeks to optimize access to neighbors and make personalized attention available to them beyond the usual working hours, according to the town hall southerner in a press release.
However, and due to the restrictions due to the pandemic, access to the facilities will continue to be done through a prior appointment system to guarantee health security conditions. The new opening hours will be from 4:30 p.m. to 7:00 p.m. On Tuesdays the SAC of Arona Casco and Las Galletas will open, and on Thursdays, the SAC of Los Cristianos.
The Consistory highlights that this measure is added to other ways of serving the citizen
The area responsible for this extension is that of Public Services, whose head is Councilor Ruth Lorenzo, who recalled that, in addition to personalized attention, the Arona City Council “has a wide range of tools for the management of its neighbors who go from the citizen folder on the website to queries through 010 through WhatsApp or the chat that can be maintained with the service through the page www.arona.org». The mayor of Aronera, in addition, highlighted in the press release sent “the implementation of kiosks in City Hall facilities so that residents can obtain certificates quickly and free of charge without queuing.”
For his part, the mayor of Arona, José Julián Mena, spoke about the action that has now been carried out, which, in turn, follows others that have been carried out during the current mandate from the City Council: “In recent years we have made a significant effort to modernize the City Council and the service it provides to residents, making a whole set of digital tools available to them, to which is now added the extension of the personalized service hours in the set of municipal public offices of the whole of the Comarca Sur».
