The Municipal Consumer Information Office (OMIC) of the Santiago del Teide City Council, located on Avenida Marítima in Playa de La Arena, intervened last year in 135 mediations, most with positive results that allowed users from Santiago to recover more than 10,000 euros, as concluded by the annual report for 2021.
The annual report of the southern municipality also indicates that 42 complaints were collected and sent to the competent bodies in charge of handling these complaints. For its part, the total number of inquiries made by consumers in person at the Municipal Consumer Information Office or by telephone was 195.
The most frequent inquiries and claims to the OMIC had to do with mechanical workshops, furniture stores, private medical centers, post office, car rental, internet purchases, insurance, electricity companies, banks, airlines, shipping companies and companies. mobile phone. All these concepts accounted for 98%.
